Money Back Guarantee is valid till 30 days of order placement, provided that other terms are applied.
In result of unsatisfactory work, you can claim your refund via three modes:
i) Toll-Free # 866-636-6122
ii) Live Chat (click here)
iii) Email us on any official ID
If you are not satisfied with the initial Responses provided by creativewritinghub, there is no refund if your project moves to round two of content writing. You may request a refund by sending a written Refund Request. Upon timely receipt of the request, creativewritinghub, will refund the total payment made by you, less a service and processing fee of 10% on package amount for a Content package whereas in case of a website, if the website is in the development phase the 40% work cost will be deducted from the package amount processed for refund.
There are no refunds for any rush service charges. 24-hour work fees and 24-hour rush changes are non-refundable.
In case of refund approval, the client will get his amount credited back within next 10-15 Business Days.
We won't entertain or refund any orders if the client stays non-responsive for 45 Days but the client can send us an email to hold the project if there is some personal issue. Also if the client is non-responsive for more than 60 Days then the client has to pay an extra caution fee i.e. $150 for re-initiating the project.
In case if the client wants to forfeit the website portion of the package after 30 days, refund won't be applicable; though we can hold the project in such case and the client can come later and get the project started again.
Furthermore, the customer shall forfeit the right to the refund outlined above if customer request additional revisions (1 or more work changes regardless of the complexity) or modifications to any of the initial editions. You shall also forfeit the right to a refund if you do not respond in a timely manner to a status notification from www.creativewritinghub.com.
Should you receive a refund, you agree that your acceptance of the refund shall constitute your sole and exclusive remedy with respect to related Responses. Additionally, you acknowledge that you will have no right (express or implied) to use any Response or other work product, content, or media, nor will you have any ownership interest in or to the same.
In case of finalizing one part of the order, the customer won't be eligible for a refund for the rest of the remaining package.
In a scenario where a specific client changes their mind during the process or after placing the order, and demands for a refund. In contrast, the refund will not be processed on this jurisdiction as this will be part of the consensus.
In a scenario where a client is not found to be notable/prominent by our team on this project and later the client requests a refund. In this case scenario, the refund will not be processed since the details are communicated at the time of acquiring the service thus the denial.
Incase TOC is submitted to the client, then 70% of the total the amount will be held with CWH, and 30% of the remaining amount will be refunded to the client.
After the submission of the initial draft, 2 to 3 revised drafts will be further submitted as per the client’s requirements for providing 100% satisfaction. If the client is still not satisfied, 20% of the total amount will be refunded.
At least 5 to 7 notable links should be submitted by the client for commencing the project.
If the shared links submitted by the clients get rejected by Wikipedia, there will be no refund.